Important Notice About Water Service Restoration

Beginning January 1, 2010, the Waterworks will restore suspended water service only during normal business hours (8 AM to 5 PM Monday through Friday - excluding holidays)

10/9/10 - Insurance for Private Water Service Lines

Leavenworth, Kansas – Many Leavenworth water customers have received solicitations in the mail and in the newspapers to purchase insurance to cover some or all of the cost associated with the repair or replacement of buried private water-service lines. The insurance companies that have been soliciting and advertising this service are not associated with the Leavenworth Waterworks.

Property owners own and are responsible for the water-service line that extends from the property line into the residence or business. Many business, schools, and government businesses that have private fire lines are also responsible for the maintenance, repair, and replacement of the fire lines. The Water Department owns and is responsible for the meter pit, meter assembly, and water line from the property line to the water-service main.

Water-service lines that are made of copper tubing or high-density polyethylene are generally long-lasting and have low risk of failure. Old water-service lines in the city that are made of galvanized steel or cast iron are generally more susceptible to corrosion, leakage, or failure. The Water Department commonly encounters leaks and breaks in private water lines that are made of these materials. Property owners may want to consult with a licensed plumber about the age and type of buried water-service line that they have and are responsible to maintain.

Whether or not a homeowner or business should purchase insurance for private buried water lines is matter of individual choice. As with any type of insurance purchase, property owners should carefully research the insurance provider, the insurance coverage that is being offered, and the cost.

For other information about the Leavenworth Waterworks, customers should contact the Waterworks at 913-682-1513.