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913-682-1513

Recent News

Introducing Neptune My360: Your New Water Usage Portal

We are excited to announce the launch of Neptune My360, a new web-based portal designed to give our customers greater control and insight into their water usage. This new tool is part of our commitment to providing better service and empowering you to make informed decisions about your consumption. 

Click here to read more.

Understanding the 2025 Water Rates

At the board meeting held October 28, 2024, the Board of Directors approved a rate increase, effective April 1, 2025. We understand that no one enjoys receiving news of increased rates and the Board and management of Leavenworth Waterworks wants to provide customers with as much information as possible.

Read the full report

Access to Lobby by Appointment Only

Our office is now open by appointment. To make an appointment with one of our customers service team members, click the link below or call our office at (913) 682-1513. Our office hours are Monday – Friday, 8:00 a.m. to 5:00 p.m.

Request Appointment

2025 Water Quality Report

To ensure that our community has access to safe and clean drinking water, every year Leavenworth Waterworks is tested for contaminants such as lead and arsenic. Last year, Leavenworth Waterworks was 100% compliant with Federal Drinking Water Regulations.

Read the full report

How can we help you today?

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One-Time Payment
Neptune My360
Start/Transfer Service
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Request Lobby Appointment

Learn more about your water

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Water Quality Reports

Lead & Copper Information

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Free Chlorine Burnout

Backflow Prevention Device

Contact Us

24hr Payment System : 1-844-971-3177

Office : 913-682-1513

Mail Payments to:

P.O. Box 576
Leavenworth, KS 66048

Office Hours

Monday – Friday 8:00 am – 5:00 pm

Additional Information

Questions Related to Sewer Charges: Contact City of Leavenworth PublicWorks at (913) 684-0375.

Questions Related Refuse/Trash Charges:  Contact City Service Center at (913) 682-0650.

City of Leavenworth Senior Rebate Program is managed by the City of Leavenworth. Contact the City Clerk’s office at (913) 682-9201 for more information.

Upcoming Board Meetings

Leavenworth Waterworks Governing Board meets the second and fourth Mondays of each month at 5 p.m. The public is invited to attend.

Board Meeting Minutes and Agendas

Next Meetings

Monday, November 24th
Monday, December 8th
Monday, December 22nd